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Delivery and Returns

Displays can be collected from our work shop in Epping Essex.

Local delivery is available at a charge. The majority of displays can be delivered by courier. Courier charges will apply. Gift Vouchers can be purchased in store. If purchased online or over the telephone these will be sent by royal mail free of charge.

Bespoke displays cannot be exchanged or refunded. Please inspect all displays upon receipt of goods as these can not be returned. We must be made aware of any damaged displays delivered by post within 48 hours of receiving goods. A photograph of damage is required.

WE ONLY OFFRE EXCHANGE. NO REFUNDS WILL BE GIVEN

Care and Maintenance

Flower stems are made from silk. Please avoid direct sunlight to prevent fading. Stems are low maintenance and only require occasional dusting. We do not advise spraying your stems.